The new EDF Energy app makes it easier to manage your energy account on the go. - Log in using the same details as your online account – so there’s no need to remember multiple passwords. You can stay logged in too, so you don’t have to enter your details each time you use the app. - Allows you to register your online home or business account. - Live Chat - get immediate answers to your questions from your adviser. Navigate easily across the app while chatting with an agent. - View detailed account information including your account balance, your Direct Debit amount, your last prepayment top-up and your tariff details.- Our latest Blue+Price Promise tariff comes with the reassurance of always being able to check you wouldn’t be better off elsewhere via the EDF Energy app. - Check the progress of your switch to EDF Energy if you just joined us. - View any service-related messages we’ve sent you.- Check your current and previous bills and even send them by email – easily, safely, conveniently.- Find your nearest prepayment outlets (PayPoint, Payzone and Post Office) and see which facilities are offered i.e. key/card top up or pickup service, along with the opening times.- Request a replacement prepayment key or card if you’ve lost or damaged your current one. • Give us meter readings – so you only pay for what you use. You can now preview your photo meter reads before you submit them. - Use our new torch option for compatible phones, to help you read meters in the dark. - Manage your Direct Debit – request a payment increase or decrease. - Edit your contact details and manage your communication preferences.- Let us know when you’re moving home, so we can make any necessary changes and let you get on with packing.